All of our products are drop-shipped directly from the manufacturer,
importer, or master distributor, so freight charges will vary.
Standard UPS or FedEx Ground: Ship time is indicated on each page
next to the model number. Standard deliveries cannot be shipped to a
P.O. Box. The orders are shipped Monday through Friday only. Once
you receive your order, please inspect it for damages or defects.
Should your item be defective or damaged in any way, please call our
customer support at 1-877-275-9111. Freight Deliveries: If your
order will be shipped via freight, a representative from the freight
company will contact you by phone to arrange for delivery. The
delivery will be arranged within a specific 4-hour time period.
Please be aware that freight deliveries are to the curbside only.
Our Vendors/Manufacturers make every possible effort to minimize
damage and defect to the products. When you receive your order, make
an immediate visual inspection of the cartons for possible damage.
If the carton is dented, note "Damaged" (if inspected) or "Possible Internal Damage" on the Bill of Lading instead of signing for the product. Do not sign for a shipment as in good condition if it is not or if you did not open and physically inspect the product itself. DO NOT SIGN FOR YOUR ORDER UNTIL YOU HAVE PHYSICALLY INSPECTED IT. This will allow you the chance to refuse the item if it is damaged or defective. Should you not have time to inspect it, please sign the receipt as 'uninspected' instead of using your signature. By applying your signature, you are signing a document stating that you have inspected the item and it is in good condition. In this case, you must file the claim with the freight company, as we will have no recourse with the carrier if the item has been accepted with your signature. Shipments Outside of the Contiguous United States: For deliveries outside of the contiguous United States, such as Alaska, Hawaii, Canada or Puerto Rico, additional shipping costs will be incurred. When we receive your order, we will obtain a shipping quote and inform you of the costs so that you can review your order before it is processed or charged to you. Some vendors may not ship outside of the contiguous United States, in which case, you will be notified via e-mail. International orders are not accepted.
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